Foleza — Account and Data Deletion

Account deletion

Use this option if you want to permanently delete the parent account and all child profiles connected to it.

How to request account deletion

1. Email privacy@idev.al.
2. Use the subject line Delete Foleza account.
3. Send the request from the parent account email address used in Foleza.

Data deleted

• Parent account login record and email address.
• Child profiles, including name or nickname, age or age group, and avatar.
• Learning progress, stars, attempts, completed lessons, and play-time settings.
• Locally synced account data associated with the deleted account where applicable.

Processing time

We delete account data within 30 days after verifying the request.

Data deletion

Use this option if you want us to delete child profile or progress data, but you do not want to delete the parent account itself.

How to request data deletion

1. Email privacy@idev.al.
2. Use the subject line Delete Foleza data.
3. Tell us whether you want to delete all child data or only a specific child profile.
4. Send the request from the parent account email address used in Foleza.

Data deleted

• Selected child profile data, such as name or nickname, age or age group, and avatar.
• Selected learning progress, stars, attempts, completed lessons, and play-time settings.
• Other app data associated with the selected child profile.

Data kept

If you request data deletion only, we keep the parent account so you can continue using Foleza. You can later request full account deletion at any time.

Processing time

We delete requested app data within 30 days after verifying the request.